FAQ
How does the FadeTech™ Mens Razor work?
The Fade utilizes advanced technology to move the cutting blade up or down depending on the button pressed. When moving the clipper upward, whilst the button is pressed, it creates a fade effect automatically, simplifying the fade-cutting process for users.
Can beginners use the FadeTech™ Mens Razor?
Yes, this Mens Razor is designed to be user-friendly, making it suitable for beginners and experienced users alike. Its intuitive design and easy-to-use controls allow anyone to achieve professional-quality fades with minimal effort.
Is the FadeTech™ Mens Razor suitable for all hair types?
Yes, the FadeTech™ Mens Razor is suitable for various hair types, including coarse, curly, and thick hair. Its adjustable settings and versatile design allow users to customize their cuts according to their preferences and hair texture.
How long does the battery last on the FadeTech™ Mens Razor?
Our Mens Razor features an extended li-ion battery that provides up to 200+ minutes of continuous use on a single charge. This ensures users have ample time to complete their grooming sessions without interruptions.
Can I use the FadeTech™ Mens Razor for more than just fades?
While our Mens Razor is optimized for creating fade effects, it can also be used for various other haircuts and grooming tasks. Its versatile design and adjustable settings make it suitable for a wide range of styling preferences.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at info@fadetech.shop.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 30 days to contact us and send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please contact our support email at info@fadetech.shop.
I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@fadetech.shop. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfilment centres based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your life easy! Please send us an email to info@fadetech.shop and we will be happy to assist you in any way we can.
We do receive a large number of emails, so if you wish to get a prompt response please attach your order number and address the problem clearly, thanks.